Frequently Asked Questions
Maintenance
Yes. Our maintenance team is available on site to assist with service requests and repairs.
Please submit a work order through the resident portal on our website.
Before move-in, a move-in walkthrough is conducted to ensure that everything is clean and in proper working order.
Maintenance requests are sent to our maintenance technicians as they are received.
No. You do not need to be present for a service technician to perform the work.
If it is during regular business hours, you can contact the management office for assistance.
No, decorating the apartment is not permitted.
The gym is equipped with standard exercise equipment.
Amenities
The property features a pool, two dog parks, a playground, and a fitness center.
Yes. We welcome your pets here.
There is a $300 pet security deposit and a $35 monthly pet rent per pet.
The pool and deck are open from 10:00 AM until dark.
Yes. Parking is available for residents.
The property has a shared laundry facility for residents to use.
Yes. Please contact the office for the full list of pet restrictions.
Yes. The community includes a pet park for residents and their pets to enjoy.
Each apartment includes a stove, refrigerator, microwave, and dishwasher.
No. This property does not offer furnished apartments.
Yes. Short-term leases are offered at this property.
Yes. Corporate leases are offered at this property.
No, the leasing office does not hold delivered packages.
The fitness center is open Monday through Friday from 8 AM to 5 PM.
Yes. Quiet hours are enforced, and certain communal spaces may have usage fees.
This property does not offer furnished apartments.
Admin
No. Tours are free for all prospective residents.
Walk-ins are welcome, but appointments are also available for your convenience.
Rent can be paid through the online portal, by cashier’s check, money order, or personal check.
Applicants must have a total household gross monthly income that is equal to or greater than 2x the monthly rent.
The management office is available during normal business hours.
You can apply online or in person at the leasing office.
Applications are typically approved within 24 hours.
Up-front costs may include an application fee, a holding fee, a security deposit or security deposit waiver fee, and prorated rent.
Log in to the resident portal on our website and link a bank account or credit card to make payments.
Yes, certain monthly fees may apply.
Yes, renter's insurance is required.
You may use any internet or cable provider.
Yes, residents can receive a $200 referral bonus.
Guests may stay in the apartment for no longer than two weeks.
Yes, discounts are available for signing a longer lease or prepaying a year of rent.
No. You will need to pay a new security deposit at the new community.
No. Subletting is not permitted.
A lease break fee applies if you terminate your lease early. Please contact the leasing office for the specific amount.
Location/Directions
The community is located in Colorado Springs School District 11 (D11).
Yes. Public transportation is available within close proximity to the buildings.
The community is near shopping centers, Walmart, and schools.
The property has two dog parks located on-site.
No, there are no bike trails nearby.
Walmart is located just across the street from the community.
The nearest coffee shops are Starbucks and Dutch Bros., both less than half a mile away.
The community is located on the southwest corner of Murray Boulevard and Platte Avenue.
The nearest cross streets are Murray Boulevard and Platte Avenue.
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Our team is always ready to answer your questions.